Frequently Asked Questions

Setting up an audition is straightforward. Log into your account, navigate to the audition creation section, and fill in the required details including title, description, dates, requirements, and marking criteria. You can also upload guidelines and set application deadlines.

Yes, our platform supports both in-person and video auditions. For video auditions, applicants can upload their submissions directly through the platform, and examiners can review them online. For in-person auditions, you can manage the scheduling and evaluation process.

You can assign examiners through the audition management dashboard. Simply select the audition, go to the examiner assignment section, and choose from your registered examiners. You can assign multiple examiners and set specific marking areas for each.

Our platform provides comprehensive reporting including application statistics, examiner performance, marking trends, and outcome distributions. You can generate custom reports and export data for further analysis.

To apply for an audition, browse the available opportunities, select the one you're interested in, and click the "Apply" button. You'll be guided through a step-by-step process to complete your application, including uploading required documents and videos.

We support most common video formats including MP4, MOV, AVI, and WMV. For optimal compatibility, we recommend using MP4 format. There are also file size limits which vary depending on the audition requirements.

Once you've submitted an application, you can track its status through your dashboard. You'll receive email notifications for important updates, and you can log in anytime to check the current status of your application.

You can edit your application up until the submission deadline. After the deadline, applications are locked for evaluation. If you need to make changes after the deadline, please contact the organization directly.

Our platform works best with modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of these browsers for optimal performance and security.

We take data security seriously. All data is encrypted in transit and at rest, and we follow industry best practices for security. We're also GDPR compliant and regularly conduct security audits.

If you forget your password, you can use the "Forgot Password" feature on the login page. You'll receive an email with a link to reset your password securely.

For technical support, you can contact us through our support email, phone, or use the contact form on our website. Our support team is available during business hours and typically responds within 24 hours.